Cookie Policy
How CapGenX Uses Cookies And Similar Technologies
This Cookie Policy explains what cookies we use across CapGenX Academy AI, why we use them, how they support platform performance and personalization, and what choices users and institutions have over browser-based tracking technologies.
Overview
Cookies are small pieces of data stored in your browser or device that help websites and applications recognize sessions, remember settings, measure performance, and maintain smoother user experiences. CapGenX Academy AI uses cookies and similar browser technologies to keep key features working reliably across login, learning, personalization, and support journeys.
We aim to keep cookie usage proportional to a real platform purpose. Essential functionality comes first, performance and analytics are used to improve service quality, and personalization is used to support better educational experiences where applicable.
Cookie Types
- Essential Cookies: Required for platform functionality such as login continuity, security checks, and preference retention
- Analytics Cookies: Help us understand site usage, page flows, session patterns, and product friction points
- Personalization Cookies: Support adaptive experiences, remembered settings, and content relevance improvements
- Performance Cookies: Help monitor reliability, load timing, and technical behavior so we can optimize the experience
We do not intentionally place personally identifying information directly into cookies. Authentication, session management, and product operation may rely on tokens or identifiers, but our policy is to avoid storing raw personally identifying values in browser cookies.
How We Use Them
- Maintain sign-in state and secure access across authenticated experiences
- Remember settings such as preferences, interface choices, or workflow continuity
- Measure service usage patterns so we can improve navigation, support, and stability
- Improve personalization and adaptive learning experiences where product logic depends on recent context
- Monitor performance and diagnose failures without requiring users to re-enter information repeatedly
Your Choices
Most browsers allow you to block, clear, or restrict cookies through browser settings. Depending on the device and browser, you may also be able to remove existing cookies, limit third-party cookies, or set site-specific permissions.
- Open your browser privacy or security settings
- Review saved cookies and site data permissions
- Choose whether to block all cookies, limit some categories, or clear stored values
- Re-test CapGenX features after making changes, because some features may behave differently
Third Parties
Some parts of the platform may rely on third-party infrastructure, analytics, authentication, or embedded components that can set or read browser-side data as part of delivering their function. Where this occurs, those technologies are expected to be used in line with the relevant service purpose, contractual controls, and our privacy commitments.
We review third-party dependencies with an eye toward educational use, security, and privacy alignment rather than broad marketing-style tracking.
Contact
If your institution, parent team, or internal security group needs more detail on how CapGenX uses cookies, session technologies, or browser-side persistence, contact us and we can help map those controls to your operational requirements.
Privacy Team
Support
Office
1st Floor, AH45, Krishna Reddy Industrial Area, Dooravani Nagar, Bangalore, India - 560016