COPPA Compliance
Child Privacy Controls Built For Learning Products
CapGenX Academy AI is designed to support COPPA-aligned handling of personal information from children under 13, including parent notice, consent-based collection, limited use, and school-authorized educational deployments.
Overview
The Children's Online Privacy Protection Act applies to online services directed to children under 13 and to operators that knowingly collect personal information from children under 13. CapGenX Academy AI is designed so child accounts and child-linked learning workflows can be operated with parent notice, verifiable consent, limited collection, and controlled educational use.
For institution-led deployments, schools remain responsible for their policy decisions and notices. CapGenX provides product controls, administrative guardrails, and service practices that help those schools and education programs manage child privacy in a defensible way.
Collection Rules
When an experience involves children under 13, CapGenX aims to limit collection to what is necessary to provide the educational service, secure the account, support learning progress, and fulfill institutional requirements.
- Basic account and roster information needed to create and manage access
- Learning interactions, assignments, tutoring history, and progress data required to deliver the educational experience
- Parent-linked contact details or school-authorized contact pathways where required for notice, consent, or account support
- Security, abuse-prevention, and operational data needed to keep the platform safe and functional
- We do not collect more child information than is reasonably needed for the educational purpose
- We do not use child data for behavioral advertising
- We avoid open-ended child submissions that request unnecessary personal details
- We prefer institution-managed, parent-aware onboarding rather than uncontrolled self-registration for children
Parental Consent
Where COPPA requires parental consent, the operator must provide direct notice describing data practices and obtain verifiable parental consent before collecting, using, or disclosing the child's personal information, unless a limited exception applies.
CapGenX supports flows where child access is enabled only after the necessary notice and authorization steps are completed by the parent, guardian, or school-authorized decision-maker.
In school settings, an educational institution may, in certain circumstances, authorize the collection of child information on behalf of the parent when the information is used solely for the educational purpose and not for any separate commercial purpose. CapGenX is structured to support that restricted operator model for school deployments.
Parent Rights
Parents generally have the right to review the personal information collected from their child, revoke consent, and request deletion of that information, subject to the limits of the applicable educational or legal context.
- Parents or authorized institutions can request review of child-linked account data
- Incorrect or outdated information can be corrected through administrative processes
- Deletion requests can be evaluated against active service, safety, and legal retention needs
- Consent status can be used to limit or terminate child access where appropriate
Safeguards
- Age-aware and role-based access patterns for students, parents, faculty, and institutions
- Data minimization in child-facing forms and educational workflows
- Restricted disclosure and limited sharing for child-related records
- Administrative oversight for account provisioning, updates, and support actions
- Security controls to protect child information from unauthorized access or misuse
CapGenX does not position child data as an advertising asset. Child-linked information should be used only for delivering, maintaining, supporting, or improving the educational experience within the allowed scope, not for unrelated profiling or targeted marketing.
School & Operator Model
For institution deployments involving children under 13, CapGenX operates as a service provider supporting the school's educational mission. The school or program controls which users are onboarded, what data is entered, what features are enabled, and how long child-related data is retained.
That model helps keep child data use tied to the school purpose and reduces the risk of broader consumer-style collection patterns that COPPA treats differently.
Contact
If your school, district, parent team, or education program needs help mapping child privacy requirements to your CapGenX deployment, contact us for guidance on consent workflows, under-13 onboarding, data review, deletion handling, and institution-controlled child access.
Privacy Team
Support
Office
1st Floor, AH45, Krishna Reddy Industrial Area, Dooravani Nagar, Bangalore, India - 560016