Frequently Asked Questions (FAQ)

CapGenX is an all-in-one AI-powered Learning Management System (LMS) engineered for school students (Classes 1–12), college undergraduates, and competitive exam aspirants. Our platform provides 24/7 personalized AI tutoring, automated study desks, adaptive learning paths, and interactive practice labs.

• School Students (Classes 1–12): Curriculum-aligned AI tutoring for CBSE, ICSE, and State Boards
• College & Entrance Students: Higher education courses, computer science skills, and entrance test prep
• Self-Paced Learners: Personal skill development in programming, AI, and career topics

1. Click "Sign Up" or "Get Started" on the home page
2. Register using your Google account or email address
3. Select your grade, target learnings, and learning goals
4. Access your student dashboard and start learning immediately

CapGenX works smoothly across all modern web browsers (Chrome, Edge, Safari, Firefox) on desktop, laptop, and tablet devices, as well as native mobile apps on Android and iOS.

You can browse our course catalog by grade level, examination board, or learning category and enroll instantly with a single click. Enrolled courses appear on your personal learning dashboard.

Yes! If you need coverage for a specific curriculum, university learning, or competitive topic, you can submit a learning request. Our academic team reviews and expands course offerings regularly.

Assignments feature interactive questions and problem sets. Once submitted, your work is evaluated instantly by AI with step-by-step solutions and conceptual feedback.

Yes, all video lessons, quiz attempts, and AI tutor conversations remain saved in your learning history so you can review them whenever you revise.

The AI Doubt Assistant acts as your 1-on-1 personal tutor available anytime. You can ask doubts by typing, speaking using voice dictation, or snapping a photo of any textbook problem. It breaks down solutions step-by-step and provides hints until you master the concept.

Yes! The AI Tutor operates continuously 24/7/365 without interruption. Whether you are studying late at night or revising on weekends, instant guidance is always at your fingertips.

Absolutely! The AI analyzes your recent mistakes and can instantly generate tailored practice problems with variable difficulty to reinforce your understanding.

Yes! The AI engine renders formatted mathematical formulas (KaTeX/LaTeX) and step-by-step logical explanations so you can easily follow derivations and proof steps.

The AI Study Desk allows you to upload PDF textbooks, lecture slides, or handwritten notes. Our AI processes your documents to extract key concepts, create smart flashcards, and write executive revision summaries.

Yes! Built-in OCR (Optical Character Recognition) technology scans clear handwritten notes and converts them into searchable digital summaries and practice quizzes.

Based on your uploaded study materials, the Study Desk auto-generates interactive flashcards equipped with spaced-repetition timing and custom multiple-choice quizzes to make revision fast and efficient.

Exam Prep covers CBSE/ICSE Board exams, JEE Main/Advanced, NEET, CUET, and university semester assessments with full-length timed mock tests and diagnostic learning speed tests.

After completing any mock exam, the system generates a detailed score report highlighting speed vs accuracy, time lost per question, and topic weakness heatmaps so you know exactly what to revise next.

Yes, mock tests feature built-in countdown timers, section locks, and exam simulation interfaces mirroring actual national testing environments.

Labs & Practice provides interactive coding environments (Python, C++, Java, JavaScript) and hands-on problem-solving tools where you can write code, run test cases, and get real-time compiler error explanations.

No! All coding lab environments run entirely in your web browser with built-in compilers, syntax highlighting, and auto-evaluation.

Yes, the integrated AI compiler assistant analyzes stack traces and runtime errors, providing step-by-step hints to help you fix bugs independently.

Enter your exam date, daily available study hours, and weak learnings. The AI Study Planner automatically calculates optimal study blocks, balances learnings, and sets revision reminders.

If you miss a session, the AI automatically reschedules the topic into your upcoming study blocks without overwhelming your daily routine.

The Knowledge Hub is a curated library of formula sheets, quick reference notes, video summaries, and searchable topic documentation for every chapter in your syllabus.

Yes! Use the unified search bar in Knowledge Hub to instantly find formulas, definitions, key diagrams, and past exam questions across your entire enrolled curriculum.

Earn points and unlock streak badges by completing daily lessons, solving practice quizzes, maintaining study streaks, and finishing course modules.

Yes! Upon completing any course or skill module with passing quiz scores, a verified digital Certificate of Completion is awarded to your profile.

Yes, all new student accounts include a 7-day free trial with unrestricted access to AI tutoring, practice tests, and core learnings—no credit card required.

• UPI, Net Banking, and Digital Wallets
• Credit Cards & Debit Cards (Visa, Mastercard, RuPay)
• International cards via Stripe

Official tax invoices and billing payment receipts are accessible directly from your account settings for instant PDF download.

Yes, you can upgrade, downgrade, or cancel your subscription at any time with a single click in your profile settings without hidden cancellation fees.

Reach out through the 24/7 AI Support Center or email [email protected]. Our technical support team resolves issues within 24 hours on business days.

We enforce strict SSL/TLS encryption for all data in transit and AES-256 encryption at rest. We strictly comply with COPPA and FERPA standards, and never sell student data or serve ads.